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TUI Belgium

Bij TUI staat de klant meer dan ooit centraal. We streven naar een passend vakantieaanbod als antwoord op individuele vakantiewensen. Niet enkel onze naam is veranderd, maar ook onze TUI shops worden in een gloednieuw jasje gestoken. Een "look & feel" die onze klanten nog meer doet verlangen naar vakantie en waar ze via digitale ...
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TUI Airport Rep - Summer 2020

Job ID: 51714
Job Views: 555
Location: West Vlaanderen
Sector: Tour Operators
Contract: Temporary- Interim
Posted: 11.14.2019

Job Description

TUI Destination Experiences, or TUI DX for short, is the world’s leading provider of destination experiences with 9,000 employees in 49 countries and global office locations including Mallorca, Luton and Hannover. TUI DX offer 14million guests a portfolio of excursions, activities, tours, transfers and guest services. 
Join TUI as a dedicated Airport Service Rep and be part of one of our international airport teams that work hard to deliver amazing holidays. If you are a fast learner, have good life and work experience, as well as profound local knowledge to help with working in your local destination. 
How you will make an impact  
There are many ways for you to get involved: 
Providing non-stop genuinely helpful service for guests of various nationalities at the start and end of their holidays  
Working varied hours - at the start of season as you learn the demands of the job and throughout the season to cover the flexible shift patterns of the flight programme  
Handling complaining or emotional guests, calming down escalating situations and fully resolving all guest or supplier problems on the spot   
Happy to support reactive larger scale situations including flight delays and strike action with a positive and professional attitude 
Efficiently organising airport paperwork – often needing re-organising at speed and short notice 
Working very much as one international airport team supporting colleagues and guests of all nationalities  
Creating great supplier relationships to help assist with your day to day role in the airport 

Job Requirements

What you will bring  
There is more than one way to the perfect fit – here are some of the ideal things: 
Most importantly - be a genuinely helpful person with the experience or natural ability to provide great service to guests of varying nationalities 
Staying power, perseverance and willing to work flexible hours are critical  
The initiative and confidence to solve guest problems on the spot – remains calm in a crisis 
Maturity, life or work experience to handle living and working in our busy destination airports    
Efficient, organised and in general quick to learn   
High personal standards and takes pride in the uniform  
Experience of working with people in a service environment advantageous 
You speak fluently Dutch and French, with a good verbal and written English - additional languages advantageous 
TUI and you 
Competitive salary and benefits   
Private health insurance, visa, work permit and criminal check costs are all-included   
iPad, return flights, accommodation & uniform as standard 
Develop yourself working as part of an international team, through our free global learning plans, language lessons, learning weeks and junior management development programmes 
115 destinations offering more career opportunities than any other travel company 
TUI One Share – option to buy discounted TUI Shares after six month’s service  
Feel like a valued individual of TUI - the No.1 global and socially responsible travel company 
If you want to know more about why TUI Group is the world’s leading tourism group, and our work in the diversity & inclusion space, simply visit  

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