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Company Info

Brussels Airlines

Brussels Airlines is the leading Belgian airline that offers the widest choice of flights to and from its base in Brussels Airport. Brussels Airlines is owned by SN Airholding and is backed up by more than 80 years of aviation experience in Belgium . Values such as flexibility, punctuality, reliability, excellent service, a multi-lingual ...
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Passenger Service Agents - Zaventem ( 4h/day)

Job ID: 51461
Job Views: 734
Location: Vlaams-Brabant
Sector: Airlines
Contract: Fixed: part-time
Posted: 01.28.2019

Job Description

We are looking for several Passenger Service Agents who are able and happy to work part time 5 days/week, 4h/day.
You welcome and check-in passengers at Brussels Airport with respect, courtesy and integrity and ensure that they receive an efficient and friendly service during the welcoming, check-in and boarding process. You remain passionate about on-time-departure to ensure that the required quality and safety standards are maintained at all times.

Main Tasks:
Find solutions to standard customer issues, answer inquiries professionally and with Brussels Airlines flair and report unusual circumstances to the Supervisor on duty to ensure both a smooth and timely check-in and boarding of passengers.
Ensure compliance with ground product, safety, security and work environment regulations to maintain the required quality and safety standards at all times.
Communicate clearly and politely with passengers in order to maintain clear communication with all parties concerned in the process.

Job Requirements

Your Profile:
Are you customer minded and motivated?
Do you speak fluently English, Dutch and French ? (mandatory). Any other European language would be an asset.
Are you flexible with the working hours? (Shift can start between 0600 and 1730. Possible shifthours: 0600-1000, 0700-1100, 0730-1130, 1600-2000 en 17u30-2130)
We are also happy to welcome young graduates.

How to apply?
Send us your CV by clicking on the following link: