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Uniglobe Travel

Met vestigingen in meer dan 60 landen is UNIGLOBE Travel de grootste onafhankelijke reisorganisatie ter wereld. Ons mondiaal franchisenetwerk bundelt ruim 30 jaar ervaring in zakelijke reizen en is goed voor een jaarlijkse omzet van € 4 miljard. Onze gezamenlijke inkoopkracht stelt ons in staat om wereldwijd de beste reismogelijkheden te ...
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Business Travel Agent - Vilvoorde

Job ID: 51262
Job Views: 2748
Location: Vlaams-Brabant
Sector: Travel Agencies - TMC's
Contract: Fixed: full-time
Posted: 06.29.2018

Job Description

Uniglobe VDK Travel is currently looking for a bright and ambitious Business Travel Agent to join our growing team!
Job Description:
The Travel Agent handles the day-to-day travel needs of corporate business accounts won by the Business Account Manager. A successful Business Travel Agent will build solid relationships with our corporate clients by delivering exceptional customer service, and exceeding client expectations in every interaction in relation to:
1. Travel Management
 Understanding and anticipating client needs and travel preferences
 Responding quickly and proactively to client requests
 Resolving client complaints
 Ensuring accurate and timely presentation of clients’ travel documentation
2. Teamwork and Communication
 Actively contributing at meetings with the Agency Manager and the Account Manager to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Corporate Traveler
 Sharing information with fellow Travel Agents and Team Leaders to ensure a united, consistent, and professional approach to client account management
3. Office Systems and Processes
 Contributing to the development and maintenance of office systems and processes associated with accounts
 Ensuring that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.

Job Requirements

What’s in it for you?
 Working with an extremely productive and expanding worldwide brand
 Excellent working conditions
 Travel industry discounts
 Award winning company-culture
Successful applicant will have:
 Minimum 2 years travel industry experience and a strong sales background
 Amadeus skills
 Experience with complex ticketing & exchanges is preferred
 You are fluently multilingual (NL/FR/ENG), both written and spoken
 Professional & service oriented mentality
 Positive attitude and a will to succeed
 Ability to work independently as well as part of a team
 Proven sales track record
 High attention to detail

Apply now! Send your CV, via, to the attention of Magali De Smet or  give her a call for more information on: 02/756.00.80


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